We Respect Your Privacy

We do not share nonpublic personal information concerning our customers or other consumers. We view it as one of our primary jobs to protect your privacy.

City National Bank and Trust Privacy Disclosure Statement

We are Committed to Protecting Your Privacy

City National Bank & Trust is committed to your financial wellness. Protecting the privacy and security of your personal and financial information you entrust to us is an essential component of this commitment. We intend to protect and safeguard the information you give us in accordance with the following principles.

Nonpublic Information We May Collect About You

We collect information that we believe would be useful in the handling of your account, as well as in offering products and services that may be useful to you, the customer. We may collect information from the following sources:

  • Information we receive from you on applications or other forms such as name, address, social security number, assets and income.
  • Information about your transactions with us, our affiliates, or others such as your account balance, payment history and credit card usage.
  • Information we receive from other sources such as a consumer reporting agency

*Nonpublic personal information is personally identifiable financial information that we obtain in connection with providing a financial product or service to you that is not available from public sources.

Information We May Disclose About You

We do not disclose nonpublic personal information about you or former customers to anyone, except as directed by the customer themselves or as required by law. We are very selective about the companies that provide services on our behalf. We are permitted to disclose nonpublic personal information about you to the following third parties:

  • Companies that act on our behalf or with whom we have a joint agreement, such as check printing and marketing.
  • Those who assist us in servicing your account or loan.
  • Information you request for us to disclose.
  • Government entities, such as in response to a subpoena.
  • Credit bureaus.

Your Privacy Online

Website

As a visitor to our website, you will remain anonymous. We do not collect personal information about visitors to our site. We may collect non-identifying information, such as:

  • City, state, and country.
  • IP Address.
  • Date and time the site was accessed.

We use this information solely for statistics related to the level of interest of our site, to insure we are meeting the needs of our customers.

Cookies

We may use "Cookies" to provide us with non-personal information, such as whether or not you have previously visited our site. "Cookies" are small packets of information stored on your computer about your website visit.

Surveys and Contests

We may offer contests and surveys on our website. This allows us to gather information so we may better serve you. Based on the information you provide, we may contact you regarding accounts and services offered by City National Bank & Trust. You are not obligated to participate in these promotions.

Links to Other Websites

We may provide links to outside companies on our website. If you choose to link to those websites, City National Bank & Trust is not responsible for the privacy, security, or accuracy. We encourage you to view their privacy policies before sharing any information.

Online Banking

We provide Online Banking, CityNET, to allow you convenient and efficient access to your account(s). All information collected or available through CityNET is protected through the use of secure socket layer (SSL) protocol and 128-bit encryption. This provides a secure environment for the transmission of data between you and City National Bank & Trust.

Email

Regular Email is not a secure means of transmitting data. If you would like to send us an email about your account or wish to provide any personal information, we recommend using "Bank Mail" located on your CityNET account. "Bank Mail" is a secure means of exchanging information.

Minors

We do not knowingly solicit any information from minor children without parental consent.

How We Protect Your Privacy

Our employees are trained to protect your privacy. We also use physical safeguards and employ technological processes to protect customer confidentiality that comply with federal standards and regulations, such as:

  • Employee training.
  • Requesting identifying information that only you should know.
  • Firewalls and encryption.
  • Identity validation through access codes.

How You Can Help Protect Your Privacy

  • Do not respond to Emails requesting personal information about you.
  • Change your passwords regularly.
  • Do not share your passwords or login IDs with anyone.
  • Close out the browser when you have finished.
  • Use anti-virus protection.
  • Do not open attachments unless you trust the source or you have scanned it with your anti-virus program.

Your Choices

We recognize that you may want to limit the ways you are contacted for marketing purposes through:

  • Telephone.
  • Postal Mail.
  • Email.

We will honor your request and respect your privacy. If you are happy with your current preferences, there is no need to contact us. However, if you should decide to discuss or change your options, you may do so by contacting us at 580-355-3580 or Toll Free at 1-866-385-3444. Or, you may write to us at:

City National Bank &Trust
ATTN: Privacy Officer
P.O. Box 2009
Lawton, Oklahoma 73502-2009

City National Bank & Trust is required by law to disclose our Privacy practices to our consumers annually. We reserve the right to modify them as needed, along with related provisions, at any time. You may view our Privacy Policy at http://www.cnbok.com. You may request a copy from your local branch or you may call us.