Online Security and Awareness Center

• In the News
• Vishing
• Phishing
• Suspicious Emails
• Suspicious Texts

Researchers at security vendor Trusteer have discovered a new phishing method that forces pop-up login messages to appear on legitimate banking Web sites. Learn More

The Boston Globe – Mysterious credit card charge may have hit millions of users. Several Internet complaint boards are filled with comments from credit card customers from coast to coast who have noticed a mysterious charge for about 25 cents on their statements.
Learn More

For more information check out the following links:

- http://en.wikipedia.org/wiki/Vishing
- http://www.fbi.gov/page2/feb07/vishing022307.htm
- City National Fraud Awareness Center

Vishing:
Vishing is the criminal practice of using social engineering via the telephone to gain access to private, personal and financial information from a person for the purpose of financial gain.

City National Bank has become aware that a vishing attempt is being made on its customers. What is happening is that some customers are receiving a phone call with a recording states that the “City National Bank’s Security Department has discovered that their debit cards have been compromised and that they need to contact a 418 number for more information”.  If you receive this call, please do not call the number provided. If you have called the number provided in the vishing call, please contact us at 580-355-3580 for more information.

For more information, view our Fraud Awareness Center

Before entering your password on the CityNET Website: always make sure that your PassMark image and phrase are displayed and are the ones you chose during enrollment

If you recall when you first enrolled in CityNET, you were asked to choose a personalized image and a phrase. By having your chosen PassMark image and phrase displayed, you know that you are at a valid CityNET Website. On the other hand, if you do not see your PassMark image and phrase, you probably are at a fraudulent Website. These fraudulent Websites are created to steal your username and password for financial gain. Please note: City National Bank will never ask for your username or password in an email. City National Bank will also never place a hyperlink within the email that would direct you to the CityNET site. For more information, view our Fraud Awareness Center Suspicious Emails? Please forward any and all For more information, view our Fraud Awareness Center Suspicious Texts Text messaging scams have been prevolent as of late. Please be aware that: CNB will never send you a text message. If you receive one stating it’s from City National Bank, do not respond to the message.